Frequently Asked Questions
Everything you need to know about shopping at PatPat
How long does shipping usually take?
Standard shipping typically takes 7-12 business days, while express shipping usually arrives within 3-5 business days, depending on your location.
What is your return policy for children's clothing?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return unworn and unwashed items with original tags within 30 days of delivery.
How do I know which size to buy for my baby?
Each product page features a detailed size chart. We recommend measuring your child's height and weight and comparing it to our guide for the most accurate fit.
Are the materials used safe for newborns?
Yes, we prioritize safety and comfort. Our baby clothing is made from high-quality, non-toxic fabrics that meet international safety standards for infant wear.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email with a tracking number and a link to monitor its progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping country.